Operations
Operations & Monitoring — JKMail
Monitor the mail stack as a collection of cooperating services rather than a single application.
Service health
Monitor SMTP transport, mailbox services, spam filtering and supporting runtime services independently.
Operational indicators
- SMTP service availability.
- Authenticated submission availability.
- IMAP availability.
- Queue size and deferred messages.
- Mailbox-storage utilisation.
- Spam-filter health.
- Authentication failures.
Log correlation
When investigating a mail problem, correlate events by recipient, sender, message ID, queue ID and time rather than relying on a single log line.
Maintenance
Validate configuration before restarting services. Repeated restarts may hide the underlying reason for a recurring failure.