JKPanel Pro

JKPanel Pro Documentation

Operational guidance for installing, configuring, integrating, maintaining and recovering JKPanel Pro.

Email

Email Hosting — JKPanel Server

Understand hosted mail dependencies, domain records and mailbox operations.

Mail service components

A hosted email environment normally involves SMTP delivery, authenticated submission, mailbox storage and IMAP access. The exact services available depend on the JKPanel Server deployment.

DNS requirements

  • An MX record pointing to the intended mail host.
  • An A or AAAA record for that mail host.
  • SPF policy appropriate to authorised outbound servers.
  • DKIM signing where configured.
  • DMARC policy appropriate to the organisation.

Mailbox administration

Create mailboxes only for authorised users and apply appropriate quotas. Disable unused accounts and use strong passwords.

Delivery troubleshooting

  1. Confirm MX resolution.
  2. Confirm the recipient mailbox exists.
  3. Trace the sending MTA.
  4. Check receiving MTA response codes.
  5. Check final mailbox delivery and spam filtering.